Month: May 2017

“Well organized trip and very helpful counselors”

“Exceptional – Diana Miller was very helpful and accessible both before and during our trip- thanks so much! I really appreciate your accessibility especially before the trip – our first big cruise and we had many last minute questions – all answered with a smile.”

“CI Azumano Travel were very pleasant, helpful & fun.”

“Diana & Yvette made great trip extra special with their friendliness and helpfulness. They were very organized and always with a smile.”

“We had an excellent time. We booked hotels and cars with Maureen. All accommodations were comfortable with no problems with reservations. Our favorites was the Europa in Belfast.”

“Trina, Mary and I want to thank you for your incredible assistance at helping make our 25th ANN trip to Italy the very best trip we have ever been on. Everything you set up with us went flawlessly. Everyone was friendly, professional and it was a top shelf trip. In fact, even one of the things you suggested we do, which we initially chose not to do, we did anyway. We did the 1 day wine tour of the Chianti region (including San Gimignano) while at Villa La Massa. The driver who you scheduled to pick us up at the train station when we arrived in Florence was the guy we ended up working with. I think it was probably the same company you suggested as the rate was exactly the same and the plan was laid out like you had recommended to us. Our driver, Alessandro Demi, was SPECTACULAR!!!! He went above & beyond and was just the nicest person to show us around and he taught us so much about the region. We hope that you will recommend Alessandro and his company for everybody that wants the tour. It was such a special day. His card is attached. The other shots are from Cinque Terre. Our Anniversary night (they surprised us with Champagne at the Miramare) and a selfie at Manarola. FYI, it only rained at night one time and the very last day we were leaving for Milan, so we hit a home run with sunny and 75-80 the whole time. We’d love to get together with you sometime and go over the trip and show you some of the thousands of pictures we took. Take care and thank you so much again for everything you.”

“Lori always does a fantastic job. It can’t be easy working with me; I am a nitpicker and sometimes I can be very dense, but she always serves me with grace and ultimate proficiency.”

“Always helpful and timely in responding to any questions or concerns.”

“Diana was so excellent in her attention to detail that she has convinced us, who had never used a travel agent before, to use her consistently from now on and we have recommended her to others. The two challenges we faced were not of Azumano’s making but ones that you may wish to note for future travellers. 1) We asked Diana to rent a car and agreed that we’d need a Garmin to get around. We found the Garmin a huge mistake. It did not have the ability to take us properly through Spanish towns including Malaga or Rondo. We were repeatedly led into one way streets the wrong way, to pedestrian mallswhere only taxis can go, to construction zones and thru routes that were all but impassable by car. Because we had the Garmin we had not armed ourselves adequately with maps which led to more than one crisis.AMybe there’s a better program or maybe a back up plan with a really good may should be suggested as well. (2) After Diana booked out air travel, Delta changed it twice. We found on the return trip, that the new connection that Delta set in Amsterdam was 50 minutes only. We racds across the airport, thru required security and to our gate. The trip took us at as fast a clip as we could go, 30 minutes and we arrived at our flight just as they were closing the doors. I wouldn’t have enjoyed a longer layover so it worked out OK for us, but in the future connecting flights in Amsterdam that require a security check really just can’t be done safely in that length of time.”