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Customer testimonials are your best marketing.
hapigood is a simple customer reputation program that solicits reviews, enhances customer service, improves online reputation and amplifies marketing with web-social media messaging using real testimonials.
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It’s hard enough to worry about getting new leads, turning them into sales, and giving great customer service...
...so taking the time to follow up and collect customer reviews may be the last thing on your to-do list.
We get it – business owners and managers have a ton of things on their plate. But if you haven’t prioritized getting online reviews, or you aren’t keeping them current, you may not realize just exactly how important they are.
MEET HAPIGOOD!
Hapigood is an online review system allowing customers to post reviews about your business, where we can manage the reviews coming in, utilize un-hapi reviews to better your business and post positive feedback as testimonials.
It’s a perfect way to hear what’s going on with your customer-base without spending hours searching different review forums to find out how customers feel.
As a business-owner it’s time-consuming to solicit reviews and manage the content being posted. We’re here to make it easy for you.
WE CAN HELP YOU IF YOU ARE....
Unable to gather reviews efficiently and effectively wasting valuable time and energy
- Use our review form so you have all your reviews in one place
Unable to post positive reviews to your website
- Positive reviews become testimonials and our hapi-humans post on your website for you
Unable to bring in new customers
- With real testimonials on your website from real people, new customers will feel like they can trust your business
Unable to control negative reviews
- Once an un-hapi review comes in, our hapi-human sends it to your Customer Service Representative instead of posting to your website
Unable to find the time to post reviews to your Social Media channels
- We post reviews to your social media channels for you
In fact, research shows:
Online reviews improve the perception of your brand, surge your online search results and – most importantly – increase sales
90%
of consumers will read online reviews before visiting a local business
12х
more trust in consumer reviews than product descriptions
92%
will use a local business if it has at least a 4 star rating
18%
Average increase in sales growth from online reviews
How does it work?
Customer leaves a review or hapigood will monitor comments and reviews made online about your company
A hapi-human (someone from our team) analyzes the review
A hapi review is posted on your website then to your social media
An un-hapi review is emailed to your Customer Service Representative and they have an opportunity to make the customer hapi!
A neutral review is saved in your dashboard if it isn’t brag worthy
Any questions?
We'd love to set up a callto answer them!
