“GOAL: take my 19 yr. old son to Italy to experience the car factories, drive a Lamborghini and cultural tours. With a short window of time , two months, to design this trip between his spring semester of college ending and summer school starting I was introduced to an Italy expert- Heather Hanssen – who was brave enough to take on this challenge and pulled it off perfectly!! Heather was a great listener of what we wanted to do and offered suggestions to improve our experience as my son and I are “rookies” in travel. Every detail was talked about from departures times, hotel locations, transportation connects, rail tickets/times between cities, and set tours with free time as well. Even a simple detail like my son’s passport, he’s 19, needed to be upgraded from a minor to an adult passport was NOT overlooked by Heather. Her personal knowledge of the cities we visited: Rome, Florence, Bologna, and Venice made our excursion choices more clear to having an “experience” in Italy vs. a rushed trip. Our travels from San Diego to Italy, Mom and son, will be cherished forever! Thank you Heather Hanssen for assisting us in designing our trip to Italy. You are a pleasure to work with and attention to detail is superb!”
