“Hi Mr. Hedrick—I am writing to sing praises for the spectacular service performed by your Travel Counselor, Howard Lewis. I contacted him one week ago to put together air travel, hotels, rental cars, and travel insurance for Barcelona, Cape Town, and Amsterdam commencing Xmas day. On this short notice, aiming at the height of the already well booked Christmas/New Year’s travel season, he managed to pull it all off. Only to have me request major changes to avoid any contact with Paris (eeek!). Again, he met the challenge.
In the midst of all this, my wife announced that she wanted to go on a week long safari in South Africa. At the last minute, when folks have been booking these things months ago, he got it done, working extremely well with Swain Destinations.
Needless to say, we are tickled pink and looking forward to a superb adventure.
Thanks to you all.”