“Trina,
We wanted to give you some detailed feedback as it relates to our fabulous trip. Thank you so much for all of your planning!
The hotels you chose were all perfect! They were each convenient to everything we did, clean and well appointed. The customer service was particularly excellent in Florence and Rome where staff went above and beyond to provide advice and or concierge type services.
Transfers all went off incredibly smoothly and efficiently.
The train from Venice to Florence did not have the best air conditioning, which was only difficult because of the intense heat wave. The trip from Florence to Rome was very comfortable. Both were easy to do with our large family.
We cannot give enough praise to Context. Every guide was uniquely qualified to give the tour they gave. For example, our guide for the Michelangelo tour is publishing a book this year on Michelangelo’s drawings and prepared his tour like an advanced art history class. All guides had multiple degrees most with a doctorate in their field of art history. They were all warm and funny and shared tons of anecdotal information that made each tour unique.
Flights to Italy were perfect. I do not think we would like to ever travel Alitalia again. The plane was dirty, the food terrible, our knees were pressed against the chair in front of us and three of us had broken seats.
(There were no upgrades. Did we pay for one on any of the seats? Brandon and I thought we had the exit row.) Really our only negative experience and it was minor in the grand scheme of things.
Thank you for all that you did to make our trip so special!”